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Master Control Hub Maintenance Tech

PayEmployer doesn't post pay
LocationIndianapolis, IN
CompanyThe E.W. Scripps Company
SourceThe E.W. Scripps Company · Direct employer
PostedPosted today
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Job description

Are you a broadcast technology expert who thrives on solving complex problems and keeping critical systems running at their best? Scripps is looking for a seasoned technical professional to join our Master Control Hub team in Indianapolis, Indiana. In this pivotal role, you'll serve as the go-to technical expert supporting Scripps television broadcasting entities across the country, leveraging deep knowledge of computers, IP networks, and master control operations to troubleshoot, diagnose, and implement solutions that keep our stations on air. The Scripps Master Control Hub is the backbone of centralized, remote control and monitoring of commercial and programming sources for Scripps stations, and your work will directly shape its performance and reliability. WHAT YOU'LL DO: Serve as liaison to the IT group for Master Control. Report to the master control hub manager but consult with Scripps local station engineering directors and other senior leadership, including the senior director of Scripps engineering. Install, maintain, and repair critical broadcasting components to ensure all systems are functioning at peak efficiency.

Troubleshoot and repair a variety of issues with broadcast and IT equipment. Rely on extensive knowledge and professional discretion to perform efficiently and successfully. Make recommendations for products and service enhancements. Significant technical ingenuity and flexibility are expected. Collaborate with technology suppliers regarding set-up, upgrades, enhancements, troubleshooting, and issue resolution. Program/customize master control software functionality. Track and assist master control users with desktop computer and server issues. When resolving open issues, seek multiple perspectives, gather more information when necessary, close or escalate issues, and monitor resolution so that hub operation is optimized. Work with the hub leadership team to address operational issues and facilitate decision-making with regard to technical matters. Provide input and make recommendations to assist in disaster recovery and system planning. Other duties as assigned. May require working overtime, holidays, and weekends with short notice when necessary.

WHAT YOU'LL NEED: Associate's degree in a related discipline or equivalent years of experience preferred Generally, 5+ years of experience in related field preferred WHAT YOU'LL BRING: Very strong analysis and problem-solving skills: The ability to assess a situation, seek multiple perspectives, gather information, and identify key issues is critically important in this role Solid knowledge of computer hardware, software, LAN environment, configuration, and operation A very high sense of responsibility and urgency regarding corrective action and customer service Ability to work independently with minimal supervision Composure: Demonstrated ability to multitask in a fast, deadline-driven environment, and maintain calmness and accuracy of work Strong organization skills Highly detail-oriented Working knowledge of video servers, routing processes, and related equipment Working knowledge of television RF transmitter parameters and operations Good communication skills, both verbal and written Working knowledge of all functions and responsibilities of television Master Control This position may require working overtime, holidays, and weekends with short notice when necessary WHERE YOU'LL LIVE, WORK, AND PLAY: Indianapolis is a world-class city that punches well above its weight in sports, culture, and livability.

Known as the "Racing Capital of the World," it is home to the iconic Indianapolis Motor Speedway and the legendary Indy 500, one of the most celebrated motorsports events on the planet. The city is also a major hub for professional sports, boasting the NFL's Indianapolis Colts and the NBA's Indiana Pacers, along with a well-earned reputation as one of America's premier hosts for NCAA championships, the Big Ten Championship Game, and other marquee sporting events. Beyond the excitement of game day, Indianapolis offers a rich cultural landscape that surprises and delights. The Children's Museum of Indianapolis, the largest of its kind in the world, sits alongside gems like the Eiteljorg Museum, the Indiana State Museum, and the stunning Newfields campus, home to the Indianapolis Museum of Art and a beloved outdoor art and nature park. The city's vibrant neighborhoods, from the galleries and restaurants along Massachusetts Avenue to the eclectic energy of Fountain Square and Broad Ripple, give residents a thriving local food, arts, and nightlife scene to explore.

For outdoor enthusiasts, Indianapolis delivers with Eagle Creek Park, one of the largest municipal parks in the United States, offering boating, hiking, birdwatching, and sailing year-round. White River State Park sits right in the heart of downtown, connecting you to green space, the Indianapolis Zoo and the scenic Central Canal Walk. Add a cost of living that remains well below the national average for a major metro, and you'll quickly discover that Indianapolis is a genuinely great place to plant roots, grow a career, and enjoy everything a thriving Midwestern city has to offer. #LI-SM2 #LI-Onsite If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife > My Info > View Open Positions at Scripps. SCRIPPS’ COMMITMENT TO A CULTURE THAT CREATES CONNECTION: At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and create connections.

To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose. ABOUT SCRIPPS: The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating connection. As one of the nation’s largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlet Scripps News and popular entertainment brands ION, ION Plus, ION Mystery, Bounce, Grit and Laff. Scripps is the nation’s largest holder of broadcast spectrum. Scripps Sports serves professional and college sports leagues, conferences and teams with local market depth and national broadcast reach of up to 100% of TV households.

Founded in 1878, Scripps is the steward of the Scripps National Spelling Bee and its longtime motto is: “Give light and the people will find their own way.” As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.

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